Grounded

Strand 2

Tourism and Neurodiversity: A Problematisation and Research Agenda (2023)

Journal Article (peer-reviewed).


Following my tutorial, I wanted to begin exploring the relationship between travel and neurodiversity through academic research. Although I had already developed a strong understanding of the neurodiversity paradigm through previous readings, I realised that I knew very little about how these ideas had been explored within the context of travel and tourism.
Rather than immediately searching for design opportunities, I wanted to understand whether this intersection had already been researched and what existing gaps might exist. This paper became my first introduction to the field of neurodiversity and tourism.

Initial Reflections

One of the first things that stood out to me was the authors' argument that neurodiversity has received relatively little attention in tourism research, despite its increasing recognition in other disciplines. They suggest that travel and tourism have traditionally focused on physical accessibility, with far less consideration given to cognitive, sensory, and neurological differences.
This immediately resonated with me. Before reading the paper, I had subconsciously associated accessible travel with wheelchair access, mobility, and physical impairments. I had not considered how invisible disabilities and neurodivergent experiences may require entirely different forms of accessibility.
This shifted my understanding of accessibility itself. Rather than viewing accessibility as simply removing physical barriers, I began to think about how travel experiences could be designed to reduce cognitive load, sensory overwhelm, uncertainty, and anxiety.

Emerging Themes

Throughout the paper, several recurring themes emerged that felt particularly relevant to my own interests.
The authors discuss how many travel environments are inherently unpredictable, involving unfamiliar places, changing routines, crowded transport systems, complex navigation, and high levels of sensory stimulation. While these experiences can be exciting for many travellers, they may present significant barriers for some neurodivergent individuals.
Reading this made me question whether the challenges experienced during travel are always caused by neurodivergence itself, or whether they are often created by environments that have not been designed with different ways of thinking and processing information in mind.
This closely aligns with the neurodiversity paradigm explored in previous readings, in which disability is often understood as arising from interactions between people and their environments rather than existing solely within the individual.

Connections to My Project

This paper has reinforced my decision to move my project away from exploring neurodiversity in isolation and to investigate its relationship with travel instead.
Rather than immediately designing a product or service, it is important to understand the broader systems that underpin tourism, transport, accommodation, navigation, and travel planning. This broader understanding should allow any future design decisions to be informed by existing research rather than assumptions.
The paper also highlighted several areas that I would like to investigate further, including sensory experiences within airports, independent travel, social interaction whilst travelling, and the role of accessible service design within tourism.

Key Ideas Taken from the Paper

  • Neurodiversity within tourism – The experiences of neurodivergent travellers remain significantly underrepresented within tourism research despite increasing awareness across other disciplines.
  • Beyond physical accessibility – Accessibility should also consider cognitive, sensory, emotional, and social needs, rather than focusing solely on physical impairments.
  • Travel as an environmental challenge – Many barriers experienced by neurodivergent people arise from the design of travel systems rather than from neurological differences themselves.
  • Future research opportunities – The authors propose a research agenda encouraging further exploration into neurodiversity and tourism, highlighting a growing need for more inclusive research and design.

Emerging Questions

  • How do neurodivergent people currently experience travel differently from neurotypical travellers?
  • Which stages of travelling create the greatest barriers or feelings of uncertainty?
  • How can tourism become more inclusive without reducing independence or removing the sense of adventure?
  • Could travel itself be redesigned to accommodate different ways of thinking, communicating, and experiencing the world?