Strand 4
Primary Research — Interviews
Interview (Autistic Adult - Travel experience)
Participant: Female, 25–34
Question
What does independence mean to you?
Participant
“It means I can live my life freely without being Co dependent on others.”
Reflection
This participant clearly connects independence with freedom from dependency on other people.
Question
Can you tell me about an international trip you have taken? Were there any parts of planning or travelling that you found particularly difficult?
Participant
“Recently I went to Italy and the most tricky part was the trains. As we didn’t realise we had to validate the tickets.”
Reflection
This is a good example of how unfamiliar rules and procedures can create barriers when travelling internationally. Something routine within one country may be completely unfamiliar to someone visiting.
Question
Have any barriers affected your confidence, independence, or willingness to travel internationally?
Participant
“I tend to rely on my sister for her language skills. Finding the best prices is the hardest for me.”
Reflection
This introduces language and affordability as barriers to independence. Both can increase reliance on other people or make planning more difficult.
Question
What have been the biggest challenges you've experienced while travelling internationally?
Participant
“Finding restaurants or activities on a budget can be very overwhelming.”
Reflection
Affordability is not just a financial issue here; the process of finding appropriate options is itself described as overwhelming.
Question
If you could change one thing about international travel to make it better for autistic adults, what would it be and why?
Participant
“An app or website which lists places that are friendly to neurodivergent people would be great. And a way to connect with others.”
Reflection
This suggests an interest in trusted neurodivergent-friendly recommendations and community information. It also demonstrates that the desired support extends beyond the airport.
Question
What has helped make travelling easier or more enjoyable for you?
Participant
“Having a well thought out plan makes the whole thing much more manageable.”
Reflection
Again, planning and predictability appear as important ways of making travel manageable.
Question
Imagine there were no limitations on cost or technology. If you could introduce one new service, system or support to improve independent international travel for autistic adults, what would it be and why?
Participant
“A room in airports where autistic adults can have a moment of quiet while waiting. An area in planes reserved for them as well. An app that could provide information on transport over multiple countries and describe the cultural differences and even allow you to book through the website.”
Reflection
This response combines physical spaces with digital support. The participant wants quiet environments as well as centralised information about transport and cultural differences.
It supports the possibility that the eventual design response may need to work as part of a larger service or system, rather than functioning as a standalone app.
Question
Which parts of the airport journey do you find most difficult, and what information or support would make them easier?
Participant
“I find security the most nerve wracking as each country has a slightly different policy. Such as in Britain there is no longer a need to put liquids in a clear plastic bag due to the technology advancements. But some countries still require this.”
Reflection
This is particularly valuable for my research because it identifies inconsistency between countries as the source of security anxiety.
The participant is not simply afraid of security itself; the problem is not knowing exactly what procedure will apply. This provides a strong connection between predictability, international travel and airport-specific information design.
Question
Is there anything else you would like to share about your experiences of international travel?
Participant
“Traveling is always a cultural shock, but more so for autistic adults. Creating more neurodivergent spaces would encourage more travel and greater independence for these people.”
Reflection
This directly connects better accessibility with greater independence and increased willingness to travel.
It also broadens accessibility beyond individual adjustments and suggests that environments themselves could be intentionally designed to be more neurodivergent-friendly.
Overall Reflection
The strongest themes in this interview are international inconsistency, affordability, cultural unfamiliarity, planning and neurodivergent-friendly environments.
The security response is particularly useful because it suggests a potentially very specific design problem: autistic travellers may need clear advance information about exactly what will happen at security in each individual airport or country, rather than generic airport advice.
